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Privacy Policy

We are committed to protecting and respecting your privacy.  This Privacy Policy (together with any applicable Terms of Use and Cookie Policy) (the “Policy”) describes our privacy practices regarding the collection, use and transmissions of personal information collected from you, or that you provide to Freeman, its affiliates or licensees (“Freeman”, “we” or “us”). By visiting this website, application, software, program, platform, or tool (the “Site”), you are accepting the practices described in this Policy.

Collection of Your Personal Information

At various times Freeman may collect personal information, such as your email address, name, home or work address or telephone number, VAT number, financial and credit card information or anonymous demographic information. This is information you give Freeman by filling in forms on the Site, registering on the Site or placing an order online. It also includes personal information you provide to us offline, such as when you attend an exhibition, trade show or event, place a verbal order over the phone, contact customer service or visit one of our offices. 

There is also information about your computer hardware and software that may be automatically collected by Freeman. This information can include: your IP address, your login information, browser type and version, browser plugins, domain names, products or services you viewed or searched for, download errors, clickstream history through and from the Site, access times and referring website addresses. This information is used by Freeman for the operation of the service, to conduct business activities, to maintain quality of the service, and to provide general statistics regarding use of the Site. We also work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive or provide information about you from them.

Use of Your Personal Information

We only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

More specifically, Freeman collects, uses, transmits and stores the personal information you provide to deliver the services you have requested; to inform you of other products or services available from Freeman; to notify you about changes to our service; and to ensure that content from the Site is presented in the most effective manner for you and for your device. Freeman also may use your personal information to operate the Site; for internal operations, including troubleshooting, data analysis and testing; or to contact you via survey to conduct research about your opinion of current services or of potential new services that may be offered.

Freeman will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Freeman, its licensees or the Site; (b) protect and defend the rights or property of Freeman; and, (c) act under exigent circumstances to protect the personal safety of users of Freeman, the Site, or the public.

Freeman may provide your personal information to (a) Freeman affiliates that are located overseas which may not be bound by to US privacy laws; and (b) anyone authorized by you to receive your personal information. Personal information collected, however, will always remain in the sole possession of Freeman, and will not be given to any third party except in accordance with the terms hereof. Freeman may aggregate and amalgamate your personal information with other data, for internal reporting purposes, to improve the delivery of services and for benchmarking services.  Freeman will only use your personal information under circumstances where you will not be, and could not reasonably be, identified as the source or origin of the information. 


Freeman will retain your personal information for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.

Security of Your Personal Information

Freeman secures the personal information you provide on servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. Personal information is transmitted to other websites through the use of Transport Layer Security (TLS) encrypted protection.  Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Site; any transmission is at your own risk. Once Freeman has received your personal information, Freeman will use strict procedures and security features to try to prevent unauthorized access. 

 From time to time, Freeman reviews its security procedures in an effort to make the security of personal information better.  However, please be aware that no security measures are perfect or impenetrable.

Changes to this Statement

If there are material changes to this Policy or in how Freeman will use your personal information, Freeman will prominently post such changes prior to implementing the change. Freeman encourages you to periodically review this Policy to be informed of how we are protecting your information.  This Policy was last updated on April 19, 2018.

Contact Information

Freeman welcomes your comments regarding this Policy. Please contact Freeman by telephone, email or postal mail if you have any questions or concerns regarding this Policy, its implementation or would like to update your personal information:

Freeman P.O. Box 660613 Dallas, TX 75266-0613 Email:

Phone: 214-445-1000

California’s “Shine the Light” Law

If you are a California resident and wish to review or change the personal information of yours which Freeman possesses, please contact us by one of the ways listed above in the Contact Information section.

US Law Applies

The Site is governed by and operated by Freeman from its offices in the United States and in accordance with the laws of the United States. If you are located outside of the US, you use the Site at your own risk. Freeman is a company that operates globally so it may be necessary to transfer your personal information internationally in accordance with this Policy. In particular, your personal information will be transferred to and processed in the United States where many of our central databases operate. By using the Site and the services related thereto, you (a) acknowledge that the data protection and other laws of other countries, such as the United States, may provide a less comprehensive standard of protection than those in your country; (b) consent to your personal information being collected, processed and transferred as set forth in this Policy and US law; and (c) submit to the jurisdiction of, and agree that venue is proper in Dallas County, Texas, USA in any legal action or proceeding.

For more information on cookies and beacons, please see our Cookie Policy.


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