Senior Vice President / Territory Leader, Freeman
Helping brands and organizations build genuine, long-lasting relationships
From brand marketers and conference organizers to exhibitors and meeting planners, all our clients share a common goal: to connect people in meaningful ways. We help our clients create experiences that are meaningful, inspiring, and measurable. Our work with brands and organizations attracts new attendees, enhances relationships, and uncovers new insights to understand what audiences truly want and need.
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Leading the industry with award-winning customer service
We always strive to meet our client's individual needs. We can proudly say our customer service practices are the gold standard for the industry. For seven consecutive years, we’ve been recognized by J.D. Power's Certified Contact Center Program for providing an outstanding customer service experience. But we didn't stop there. We created our own Customer Service Index to provide event-specific feedback, which helps our team members analyze where we’ve succeeded, and how we can do it better.